All of our metals in which we work with have an element of traceability. Our Fairmined/Fairtrade gold & silver is traceable throughout the entire supply chain from mine to market and every actor in the supply chain is independently audited. Miners are paid a premium on top of the purchase price which is used for community development, they work in safe and equitable working conditions and have to have an environmental plan in place for the mine during and after mining. Our SCS recycled gold & silver can be traced back to the last refinery it was refined at and we have a scrap metal recycling program in store. Malleable and our suppliers have direct relations with the gemstone mines we work with so we know where you stones have come from, who has mined them and the ethical working conditions they work in. We are one of the only jewellery designers to work with carbon negative lab grown diamonds and have access to thousands of recycled natural diamonds and coloured gemstones. Everyone who works directly and indirect for Malleable is paid above the living wage for that region. Direct full time employees receive health benefits and paid sick day. We plant two trees for every order, have a recycling for store credit program for our used packaging and use compostable mailers for all of our shipments.

Due to the fact that we concentrate on designing and making we do not offer or perform any type of jewellery repair on pieces we have not made.