Servers with a Smile {review}

Servers with a Smile offers local brides and grooms a one-stop-shop for their special day

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Where do you go to create the wedding of your dreams? Servers with a Smile is where you can find all the vendors you need to have a magical day, as well as support during your entire day, so all you have to do is enjoy your wedding!

Rebecca, owner of Servers with a Smile, says, “From the moment I meet a potential bride/groom, I make every effort to form a positive personal relationship with them”, and that is exactly how couples feel!

Phil says: “The number one reason we went with Servers With a Smile was because Rebecca made it easy right from the start. She’s extremely passionate about what she does and that was really clear in our first meeting with her, which was the ultimate selling feature.” Mike & Cindy add that many things drew them to Rebecca, “but most of all, her patient, easygoing personality.” Clara remembers that “there was something so pleasant and memorable about her that it was an easy decision to go with her and her team”.

Some brides, like Michelle, come to Servers With a Smile after watching them work their magic at someone else’s wedding: “My cousin used Rebecca and her team for their wedding day and we witnessed the amazing work that they did that day. We later heard about all of the behind the scenes work they did to make their wedding day run smoothly and it sounded like a great service to have for ours.”

Couples have wonderful memories of their day, and attribute that largely to the Servers With a Smile team. Phil remembers that Rebecca worked through the night and set everything up after an issue with their rentals, turning their wedding into a magical venue, as well as working on the bouquet when it arrived not to the couple’s expectation. “She truly kept our whole day together, they are the only reason our wedding day even happened”.

Clara remembers “her assistant running up to me just as we were about to be introduced before our first dance to use a blotting sheet on my forehead to take away the shine” and her husband adds that “she always made sure that we were comfortable and everything ran on time, with no issues, and I believe they genuinely cared”.

How it started

Rebecca graduated with an Advanced Business Administration Management Degree, as well as courses from Hilton University as a Certified Wedding Planner.

“I started the business because I realized after working in Toronto that I could open up a business here in Waterloo.” Being able to make this big day easier for couples and giving them the wedding of their dreams is what drives Servers With A Smile.

“I absolutely love to watch the first look the groom or bride has when their partner is walking down the aisle! The look of love in their face is the reason I get up each morning. Every love story is special.”

The Servers With A Smile Style

Servers With A Smile prides itself in being professional, respectful, approachable, and accommodating. All these qualities come together to create an event that has your personal style, be it classic, traditional, rustic, vintage, simple, elegant, or glamorous.

Phil describes their creative style as “accommodating. They catered to the style that we envisioned. We gave them our ideas and an empty venue and she came in and created exactly what we were looking for from a decorative standpoint. She went above and beyond to make sure it was what we wanted.”

Clara was pleased that “they were up to date with new and creative ways to decorate and suggestions on how to make my vision happen and help me see our dream day come to true.”

About the business

Rebecca has been in the hospitality industry for 11 years, her last position was a Catering Sales Corporate Manager in Toronto before deciding to start her own business, which has been open for 5 years.

Servers With A Smile averages 55 weddings a year, offering Wedding Planning, Day Of Coordinator, Wedding Decorator, Linen and Decor Rentals, Photography, Makeup Artist, Catering, DJ, Live Band, Florist, Calligraphy and Much More!

The experience

At Servers With A Smile, you receive support to create your wedding, your way. They listen to your wants/wishes and together create your vision. When hiring the Day Of Coordinator service, you receive support until the end of the night, and the team helps tidy up. Rebecca says “This is one of, if not the most special day in your life and we take it very seriously with respect.”

The most popular service offered by the company is Day Of Coordinator because the couple wants to lessen their stress by having someone other than a family/friend coordinating their day. This allows everyone attending to relax, enjoy and make lasting memories, without worrying about details, schedules, vendors, or last-minute needs.

Michelle felt it was “an amazing experience in every aspect. It was very professional and well organized. Our meetings before the wedding were very extensive and thorough, and it was obvious that they were very good at what they do as they brought to attention many details about the proceedings of the wedding ceremony and reception that we had not even thought about. Their services allowed us to not worry about any of the details of our wedding and we were able to focus on and enjoy our day. We would definitely recommend their services to anyone getting married.”

Phil tells that their experience working with the team from start to finish was amazing. “All of the stress that would have been on me were diverted to her and her team. The communication was effortless, and she was efficient and lovely to work with.”

For Mike & Cindy, it was “Fantastic! They never hesitated with any of my asks or requests, even when I made her redo my backdrop multiple times!”

For Clara, having a team that was prompt made all the difference, “from the first time we met with Rebecca at her location, she made us feel at ease that everything was going to run smoothly. She was ready to answer any emails and was always ready with recommendations and advice for how things should run and she was at my side for so much of the wedding day, making sure I was okay and calm.”

Servers With A Smile prices

And what is the cost for stellar service with a magic touch? At Servers With A Smile prices are discussed at the initial meeting, and individual prices for many services can be found on the website. When meeting with the team you will discuss what services you need for your big day, and receive estimates based on your vision and budget.

Couples are very happy with the prices, finding them very reasonable, mentioning meetings and rehearsals that are included, the support received on the day of the wedding from start to finish, and the quality of products sourced by the team.

Mike & Cindy tell us it was in their budget, and “cheaper than other decorators and day of coordinators I sourced. I certainly got more with them than offered by others.”

Details, details, details

• Services offered: servers and bartenders, wedding planner/day-of coordinator, catering, linen, and décor rentals, DJ, live band, photography, make-up artists, wedding party gifts and favors, specialty invitations, florists, wood word signs, cleaning, calligraphy, T-shirts, and DIY specialists
• Contact Servers With A Smile to book an initial meeting
• A few prices… Live Band from $2,500; DJ from $1,395; Menus from $35.95 per person.

Contacting Servers with a Smile

To learn more about Servers with a Smile, contact Rebecca Gondosch directly by email using the form below. 🙂 You can also visit Servers with a Smile online at They’ve also been featured here and here.

Servers with a Smile