DoubleTree By Hilton Kitchener {review}

Three elegant ballrooms, newly renovated guest rooms, exquisite cuisine and traditional décor make the DoubleTree By Hilton Kitchener one of the tri-cities’ favourite venues
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DoubleTree By Hilton Kitchener is well-known in the tri-cities for being one of the area’s largest hotels, playing host to full ceremonies, receptions and overnight accommodations all in one beautiful venue. With 12,500 square feet of event space, 3 ballrooms to choose from (including a brand new grand ballroom added in 2016) and newly renovated guest rooms, DoubleTree By Hilton Kitchener offers a one stop shop for one of life’s most important milestones; your wedding! With space for 300+ guests and everything you need for a dream wedding found right at this Fairway and King location, it’s the best of all worlds, right in the heart of ours. Here’s everything you need to know to plan a DoubleTree wedding…

The team of experts…

When you book your wedding with DoubleTree Kitchener, you’ll get to know a wonderful team of professionals who work with you from your very first phone call or email, right up to the end of your wedding. Here’s more on the team you’ll get to know throughout your planning process…

First, you will meet with Stephanie Crombie, the Catering Sales Manager, who has over 7 years of experience in the hospitality industry, ranging from resorts to cruise ships. Stephanie started her wedding experience as a banquet supervisor and has even assisted wedding planning for over 100 weddings at various venues. “I enjoy seeing my ballrooms come to life for each of my brides and grooms, it’s amazing to see their personalities show through colour and decorations. I find the whole planning experience so rewarding, from the first tour around the hotel to our final goodbyes at the end of the night. My goal is to ensure that all details are taken care of and to provide the best and most seamless experience as possible.”

Once their wedding day starts, Banquet Manager, Yoga Santhaneswaran is on site from the time their ceremony starts to the time the wedding ends at 1am. Yoga has over 20 years’ experience in the Food and Beverage world with 17 of those years working at the DoubleTree By Hilton Kitchener. Let’s just say he knows what the couple needs before they need to ask for it.

For dinner, award winning Executive Chef, Malcolm Henry will cook the wedding couple an incredible meal. Being a chef for over 20 years, he is accustomed to creating a special menu that will impress not just you but your guests as well. Three months before your wedding, you’ll enjoy a complimentary tasting for two of the food you’ve selected for your wedding and to decide exactly what you want to offer your guests. After your tasting is complete, you sit down with the Chef to tweak anything you would like and to make sure the food is to your tastes. With the ever growing dietary restrictions and food sensitivities, the team at DoubleTree By Hilton Kitchener understand that special meals may be required. Chef Malcolm Henry is more than happy to make special meals or tweak the whole menu so that everyone is happy without losing the amazing taste and flavour of the food.

Stephanie, Yoga and Malcolm all agree that their main focus is to “provide fantastic and unparalleled customer service, amazing cuisine and a beautiful end product for each wedding.”

Kellie Grant-Forestall tells us, “We recently used the incredible services of DoubleTree By Hilton Kitchener as the venue for our wedding reception. The staff, most importantly Stephanie, was instrumental to our enjoyment of the day. We worried about nothing. The pre-planning stage that all brides spend worrying about small details was actually the most important strength of this team. Stephanie answered all of my questions quickly and with humour. He allowed me to email any question that might have popped up, as well as had two very organized meetings with my fiancé and myself to iron out all wrinkles. We met with the chef himself about our menu. It was a creative, yet not intimidating, menu set for our guests. We were treated with politeness and were also greeted by the head hostess for our event. Our server for the head table and the other servers for the evening were friendly, funny and effective. We wanted for nothing. Overall, we would strongly recommend the DoubleTree By Hilton Kitchener for your event. Please give them the opportunity to show you what we experienced – excellence.”

From cocktail receptions to four courses dinners…

The team at DoubleTree has created a brand new menu for their couples, with fabulous new menu options available. “Our menu has been designed by our Executive Chef, to offer a diverse and creative range of options. We have also collaborated with a local Indian Chef to offer traditional Indian cuisine for weddings and it has been a huge hit!”

With DoubleTree, you certainly will not have to worry about finding a menu that suits your vision- they offer everything from cocktail style reception choices or diverse buffets to four course plated options that can be customized and tailored to suit your wants and needs. Their brand new all-inclusive packages take care of all your food and beverage needs for a truly stress-free option!

A few of our favourite things…

The Food. With an award winning Executive Chef, you can expect a quality menu with superb presentation. DoubleTree By Hilton Kitchener offers a complimentary menu tasting where you’ll have some fun sampling your menu and wine pairings. And, if you have something specific in mind, you can collaborate with the Chef to design a one of a kind menu (How sweet is that?!).

Flexibility & Customization. DoubleTree By Hilton Kitchener offers several special events menus and packages, however, they love to work outside the box for a truly one of a kind experience. Stephanie explains, “We know that every wedding couple is unique and we want to make sure that every couple is looked after from start to finish. I am happy to go through their specific needs to make their day perfect and customize a package that is most suitable to your needs AND budget.”

“We find ourselves customizing 99% of our options to fit in line with what the customer wants, from the budget to the vision for the night. We realize that each customer is different and we ensure that their night is tailored to them, and not to a set package.”

Wedding expertise. When you book with DoubleTree By Hilton Kitchener, you’ll be working with someone who has years of real experience in the field. You’ll work with the same person from the initial planning stages, right up to your wedding night. This ensures that all aspects have been covered and gives you peace of mind throughout the entire planning process!

An all in one location. Not only can you have your ceremony, photos and reception in one location, but your guests can stay at the hotel at a reduced rate… perfect for day of logistics and great for your guests!

Nathan and Celeste told the Ring, “DoubleTree By Hilton Kitchener exceeded all of our expectations! They made sure every piece of the day was planned out to our wishes. Stephanie McDonald was always close at hand if we ever needed to meet, always answered our emails and from the taste testing to the rehearsal, the hotel made every opportunity open to us to adjust and inspect every detail. The decor, the set-up, the food and drinks were all splendid. Even the small things, such as a touch of coloured napkins, all worked harmoniously together to create a memory which will be hard pressed to beat.”

DoubleTree by Hilton Kitchener offers one stop dècor…

DoubleTree By Hilton Kitchener has even taken the stress-free approach a step further by partnering with two local decorators to offer a one stop service for added décor options. Prices vary on all items, based on your vision and requirements. Says Stephanie, “Working with professional decorators provides a high level of service and offers something that is over the top for our clients. It also allows for just one invoice and one deposit, along with one direct point of contact for your venue and décor. This keeps the planning process simple throughout your entire experience.”

Details, details, details…

• Packages are tailored to each couples budget needs and requirements. Pricing vary from $8,000 to $18,000, depending on the guest count and special requests.
• 13% HST as well as a 15% gratuity applies to all pricing with the exception of packages (tax and gratuities are built in to all-inclusive packages).
• A deposit of 25% of anticipated revenue is required to secure your booking and is due when you sign your contract.
• Wedding room blocks available. Preferred wedding room rates starting at $109.00 per night
• Complimentary Champagne and Breakfast for wedding couple, based on a minimum number of rooms
• It’s best to book as soon as you’ve set your wedding date, to ensure your preferred date is available. Stephanie recommends booking a year ahead to avoid disappointment but will gladly check his calendar if you’re looking for a date sooner rather than later.

Contacting DoubleTree By Hilton Kitchener

Stephanie Crombie, Catering Sales Manager at DoubleTree By Hilton Kitchener can be reached by phone at 519-893-1211 Ex. 7513 or you can visit DoubleTree By Hilton Kitchener online at The DoubleTree is also featured in this real wedding story. You can contact Stephanie directly by email using the form below. :) 

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