Best Western Plus© Lamplighter Inn {review}

Upscale ceremony and reception options surround the incredible atrium & ballrooms at The Lamplighter

Request more pricing, details and info from this vendor!The Best Western® Plus name is known nationally by its reputation for service excellence. To London brides and grooms, Best Western® Plus Lamplighter Inn is known as one of this community’s most elegant wedding locales. If you want to truly feel like a princess on your wedding day, this is a very good place to start…

Grand ballrooms, crystal chandeliers, indoor waterfalls, glass ceilings, extensive catering menus, and luxury overnight suites are only a few of the reasons this location books solid for weddings. From your indoor gazebo ceremony to your honeymoon suite, your entire wedding day is taken care of here. Let us explain…

Adding to greatness

Best Western® Plus is the world’s largest hotel chain with locations across the globe. London’s Best Western® Plus Lamplighter Inn has been a fixture in the travel and events industry for over thirty years. In 2000, The Lamplighter undertook a full year of renovations that ultimately unveiled The Atrium, an incredible addition that transformed this hotel and event centre into a tropical paradise for travelers and an even more upscale option for corporate and wedding events than it was before.

Claudia Neville, Director of Sales & Catering, has been a large part of the planning and execution of these grand events for the past ten years. Claudia gave staff at The Ring a full tour of the facilities when we interviewed Best Western® Plus Lamplighter Inn, along with every wedding detail a bride could ever need to know about a wedding here.

Weddings @ The Lamplighter Inn

The Lamplighter specializes in events that range from small, intimate weddings to large, lavish affairs. They offer on-site indoor locations for ceremonies, multiple ballrooms for receptions, on-site indoor photo shoot locations, extensive menus, packages customized to each couple, full bar services, and of course, luxury hotel suites for the bride, groom and their guests.

The Lamplighter name brings about a professional and long-standing reputation in the community. Shalyn Baker was married here and told The Ring, “Growing up in the London area, The Lamplighter always had caught my eye. I feel that having ceremony, reception and lodging for guests all at one location really ‘sold’ this location for me! I always knew this was the ‘princess’ wedding venue!”

The Lamplighter’s all-inclusive wedding package includes multitudes of options and services in one easy place. When you choose this all-inclusive option for your wedding of 60 or more guests, there is a list of benefits that instantly become yours. All service charges, taxes and gratuities are included in one price, the ballroom for your reception of appropriate size, decorative touches such as sterling silver candelabras, candles and a professionally printed seating plan are yours. You and your fiancé will also be able to enjoy deluxe honeymoon accommodations on your wedding night. You will have the choice of delicious meals to serve to your guests after they have enjoyed a champagne reception upon arrival. House wine will be served throughout dinner and there will be one glass of champagne for toasting. A host bar for four hours after dinner is also included with this package.

Venue: Best WesternLamplighter Inn | Photo: HRM Photography
Venue: Best Western Lamplighter Inn | Photo: HRM Photography

Events in style: Receptions

The three ballrooms at The Lamplighter offer options for dinner and dancing space. At Best Western Lamplighter Inn, the staff and management know that décor can play a major role in a wedding day and that’s why each of their reception spaces is full of natural décor, creating a gorgeous backdrop for a wedding feast and celebration.

The Chelsea Ballroom offers 1900 square feet of intimate reception space for up to 100 guests. Its neutral colours with accents of green and a warm atmosphere mean that you can enjoy it as is, or add your own personal touches. A step up in size, the Regency Ballroom spans 4300 square feet suitable for up to 250 wedding guests. You can reserve this room with its six candelabra chandeliers, oak panels, sage carpet, tan walls and burgundy accents.

Chloe and Adam had this to say about their Lamplighter wedding: “It is hard to put in words how grateful Adam and I are for all your help with our wedding.  The time that you put in to make sure our wedding day went off without a hitch means so much to us.  We really enjoyed our planning meetings – you made it so easy for us.  Our wedding day was everything we wanted and more.  We are so happy we chose the Lamplighter as our venue.  Thank you so much!!”   

The Crystal Ballroom with its 21 foot ceilings, has 7000 square feet of space and twelve crystal chandeliers. The room is clothed in beige, taupe and sage so that any colour theme is possible in the elegant space… click here for a virtual tour. You can reserve this room for your wedding of 125 to 450 guests.

“Our reception was in the Crystal Ballroom north. From the moment I walked into the room I felt like a princess,” Shalyn told us. “The huge glass chandeliers really set the room apart from anything else I have seen. The staff covered the chairs in chocolate brown covers (matching my theme) with white tablecloths and the matching chocolate napkins. It was, in one word… breathtaking! The room was very elegant to begin with. The amazing crystal chandeliers topped the room off! The staff provided numerous choices for chair covers, napkins and tablecloths, which matched my colour scheme perfectly.”

After Zahir and Somra’s weddings, this is what Zahir’s father had to say: “We would like to thank all Best Western staff for their wonderful service. We and our guests both enjoyed. The food was great, the atrium setting was great and the Crystal Ballroom was fantastic. As special thanks we would like to thank the Chef for preparing such great Indian food given our dietary restrictions”   Ahamed’s Family

In case you are planning a brunch or breakfast for the day after the wedding, The Lamplighter also has the Oak Room available for up to 60 people, or the Canterbury Room for up to 40 people. Small weddings can also be held in these rooms.

Venue: Best Western Lamplighter Inn | Photo: HRM Photography
Venue: Best Western Lamplighter Inn | Photo: HRM Photography

Lamplighter Inn Ceremonies

The Lamplighter offers the option of all-in-one location weddings with your ceremony in The Atrium. It’s a romantic opportunity to exchange vows amidst waterfalls, rock gardens and tropical greenery underneath an enormous glass ceiling. If you choose to wed in the gazebo, you’ll create a tropical resort feel with live trees, exotic plants, and koi ponds. This multi-tiered atrium offers a sun-drenched exotic feel, with all the comforts that an indoor ceremony offers.

Kyla and Troy also held their ceremony at the Lamplighter Inn and say that the tropical-style of The Atrium made it feel like a destination wedding, and they couldn’t have imagined their wedding anywhere else. In fact, they loved it so much that they have since recommended it to two people who had also held their weddings there. And both times that Kyla and Troy went back, they say that the staff remembered them like their wedding was yesterday, and “not like I’m just another bride that they have served.”

Personally speaking…

The staff at The Lamplighter offer their expertise, time, and event planning experience to each of their brides and grooms, headed by Claudia. They will guide you through the planning process and can even help suggest floral arrangements, wedding cakes, and entertainment options, if necessary. There is always continuous staff supervision of every detail during your wedding at The Lamplighter.

After seeing Claudia’s work firsthand, Leanne had no doubt about trusting her with the details of her wedding day. “I got engaged one month after my sister had her wedding at The Lamplighter,” she told The Ring. “I was so impressed with Claudia and her team that I didn’t look anywhere else. We immediately booked our reception there… I enjoyed planning every minute of our wedding and I credit Claudia and her team for this. They made everything so stressless but exactly how I imagined it.”

“I loved having my own assistant walking me through what I had to do,” Shalyn explained to us about the help she received from Claudia’s team. “I got a phone call about an hour before the ceremony was to begin, asking if I needed anything and going through a list of things they could provide if I had forgotten anything. Fifteen minutes before the ceremony was to begin, I got very nervous and actually had to be helped into the elevator and have water and Kleenex waiting for me at the bottom! The ladies even timed when the next bridesmaid was to walk down the aisle.” From tissues to timelines, the wedding staff at The Lamplighter strive to keep you relaxed and on track. “On my wedding day I felt completely taken care of from the moment I got into the hotel after my hair was done, until the next morning when we checked out… I would definitely give my entire day a 100/10. Claudia and her staff went out of their way for my entire wedding party and guests to make sure everyone was beyond happy! I can’t say enough of how wonderful my special day was because of them!”

Kyla and Troy worked mainly with Jessica Grundy for their wedding and say she was amazing. “Any questions I had, she answered,” adds Kyla. “Any accommodations I needed, she met… and if she wasn’t available, Claudia helped us and was just as amazing.”

Melissa Snider told The Ring about her favourite part of her wedding at Best Western® Plus Lamplighter Inn, “One of the reasons why we chose the venue was because it was suitable for pictures indoors, should it had been a rainy day. The beautiful waterfall, palm trees, foilage, lighthouse and open roof etc. all made it a good alternative for pictures indoors as a Plan B if it had rained. [And] I cannot say enough about the staff and their attention to detail and professionalism, and love for weddings. They were prompt in answering any emails I sent with questions or concerns, answering them within- probably one day. I was always confident in knowing that they all had my back and that they were going to make our day, the best ever. Which is exactly what they did.”

Averil and Dave Igras got to know the team at Best Western® Plus Lamplighter as they helped their daughter Melissa plan her wedding. Averil and Dave were so impressed with the service that, they say they wouldn’t even look elsewhere when searching for the perfect wedding venue. “Jessica and Claudia were great to work with. They accommodated every request and anticipated our needs. Things that were mentioned in passing were never forgotten. I can not say enough about their service and expertise. We always felt like they had it under control and we never worried or stressed over anything.”

Celebrating with food and drink

All food and beverages served at your wedding are catered through Best Western® Plus Lamplighter Inn. They offer such a wide variety of menu items created with years of culinary expertise as well as versatile options for ethnic groups, that you would never need to go elsewhere. They will work within any special dietary restrictions that you may have as well. À la carte menus range from $44.00 up to $73.00 per person, and all-inclusive wedding packages range from $135.00 to $150.00 per person. Leanne recounted to us that developing a special menu with The Lamplighter for her day was simple and easy. “My husband is Portuguese,” she explained, “Claudia and the Head Chef helped us to customize a wonderful dinner menu and midnight buffet to suit our needs. While customizing our menu we worked directly with the Chef, he was great to work with and had lots of ideas. Claudia and her team made the entire experience so easy.”

You are allowed to bring your own cake from an outside bakery if you’d like, but many couples are choosing to wow their guests with The Lamplighter’s three-tiered chocolate fountain, either instead of or in addition to the wedding cake. There is a choice of white, milk or dark chocolate, and the decadent pleasure is served with marshmallows, pretzels, wafer cookies and seasonal fruit.

Alcohol service can be offered as an open bar, a cash bar, or a combination of the two. Beverages are provided by the hotel.

Bride and groom Brett & Jeannette tell us “We couldn’t be more pleased with our special day. We researched alot of locations, but the Lamplighter was the first and last we visited. Upon meeting with Claudia and Jessica we knew the Lamplighter was for us! From the food (which was amazing) to the rooms, the Atrium, the bartenders and all the wait staff. We loved every minute of it!”

Tucking in with luxury

The Lamplighter offers your guests the luxury of simply walking from your reception to their guest rooms at the end of the evening. You and your guests can rest your heads after a full day without having to travel anywhere. Attractive rooms are available in Standard, King Suites or romantic Jacuzzi Suites with fireplaces. On-site amenities include Shelly’s Tap and Grill, the gazebo lounge and bar, an exercise room, a games room, guest laundry facilities, and The Atrium with its indoor pool, ‘Roaring Mountain Waterslide’ and whirlpool tub.

Kyla and Troy loved the fact that their out of town guests arrived at the Lamplighter Inn on Friday and left on Sunday and didn’t have to drive anywhere the whole weekend because everything was right there. Plus, they add that “The prices were amazing for what we got and totally fit into our budget.”

Details, details, details

  • The number of months that you need to book in advance for a wedding at The Lamplighter depends on the size of your event. They recommend 1 year in advance, but you can call and check availability for any date.
    • There is a deposit required within the month that you book your wedding. The amount is based on the specifics of your wedding size.
    • 50% of your total remaining bill is due 6 weeks prior to the wedding, with the final guest numbers and payment due 1 week before.

More from the Lamplighter Inn…

To speak with Claudia Neville, Director of Sales & Catering, or any of the staff about your wedding options at the Best Western® Plus Lamplighter Inn, you can reach them using the form below 🙂 The Lamplighter is located at 591 Wellington Road South in London, just minutes off of the 401. More information, photos and fantastic virtual tours are available online at You can read a recent real wedding story here.

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