This review is published in Guelph Area, Kitchener-Waterloo Area, Cambridge Area

Brentwood specializes in exceptional chauffeur service with genuine care towards couples

Reviewing Marilyn and Brent Ferguson, Brentwood Livery, The Limousine People
Review is written by Staff @ The Ring and is based on •   Interviews with this vendor • Interviews with past brides
 
Brentwood specializes in exceptional chauffeur service with genuine care towards couples
Adding to the inventory, Brentwood's new Excursion is the biggest SUV on the market. It holds 14 people! They've also added a new LimoBus that holds 20 people. A very cool option, this bus even comes equipped with a big screen TV.

There are no shortage of people who have excellent things to say about Brentwood Livery. We'd heard from both brides and other experts in town that Brentwood was a call we needed to make. When we finally met Brent and Marilyn Ferguson, we could tell that everything about them and their dedication to their business, was genuine. With Brentwood Livery, you get the distinct feeling of being taken care of and they truly care about you, your guests and your wedding day.

Celebrating their twentieth anniversary this year, and with the enthusiastic owners and team of drivers, and the red carpet service they give their brides, we're not surprised that Brentwood has built up a long-standing reputation in the community. Let us tell you more...

A family business

Brentwood Livery is a family owned and run business that has been in operation since 1990. It was originally opened by Marilyn Ferguson and her husband, David, who sadly passed away in 2007 (click here for a tribute to David). Their son, Brent, has been a big part of the company from the beginning before officially becoming an owner. Brent admits that he has worked in this family business for as long as he can remember.

Brentwood Livery is one of the largest limousine companies found here in K-W and (unlike many large companies) is equally as personable. Brent and Marilyn always greet you with a smile and Marilyn’s helpful nature means that you're always in good hands. Brent is dedicated to continuing Brentwood's long-time policy of offering personal service to every client that calls in, making their clients feel like they're in good hands.

People go into business for many reasons. Many, simply for money. Others, for the work itself. No matter how many times they chauffeur people around, it's obvious to us that Brent, Marilyn and their team are people who genuinely enjoy their work – and are happy to do it.

The fleet

The Brentwood fleet includes a variety of vehicles including six, eight and ten passenger limousines, a LimoBus, and a brand new twelve passenger Excursion stretch, all custom designed by a top limousine manufacturer in North America with comfort and extravagance in mind. Brentwood's vehicles are used for a variety of events such as proms, corporate events, Christmas parties, anniversaries, concert trips, stag and doe parties, and of course, weddings.

Couples deserve more than just a nice ride...

After being involved in the limousine business for so long, the Ferguson family decided that the only way to do the service right was to do it for themselves. That's when Brentwood Livery was born. "Our unforgettable service cannot be found anywhere else," says Brent. "No one does weddings the way we do. We provide old-fashioned chauffeur service with white gloves, tuxedo suits and champagne."

There are several sweet surprises that Brentwood uses to spoil couples on their wedding day, too, but they guard their surprises so you have something to look forward to. Marilyn says that "... the personal effort and extra treats that we give our couples mean so much more when they are unexpected." Brentwood's motto is that they include ‘all the little extras’. But, you'll just have to hire them yourself to find out what these extras are.

Brides who hire Brentwood, do so for three main reasons - their immaculate cars, their attention to detail, and their personal touch. Anyone who has ever taken a ride in a Brentwood limousine will tell you that the car itself and the person driving it both made them feel like royalty.

Going that extra mile

We always love hearing stories about how companies go above and beyond what's expected of them. Brent told us a story of a wedding that Brentwood chauffered for where a photo session was taking such a long time that the children in attendance had started to get rowdy. Brentwood's chauffeur asked the parents for permission to take the crew of little ones to Dairy Queen for kiddy cones to occupy their time while their parents finished up. How many companies can you think of that would do that?

A sleek, four-wheeled getaway

Many of the weddings that Brentwood handles, involve accompanying the bridal party and groomsmen throughout the entire wedding day. Brides seem to use their limos for privacy - one bride used her limo to change into her going-away outfit during the reception. Another found herself and her seamstress using a limo bus to do a last minute alteration on a stitch that popped at the worst possible time.

The cars often provide refuge from the crowd, a chance to grab a bite to eat after starving through a two hour photo session, a place to have the first husband and wife champagne toast, and most of all, a place to just take a breath on a busy, emotional day. Whatever you need it for, Brentwood isn't just there to drive you around, they're there to make sure you're happy.

Details and decorations

Vehicle decorations on any of Brentwood's vehicles could include 'Just Married' hearts, pom poms on the car, and a red carpet. The cars are impeccable and have new bodies with elegant lighting, flat screen LCDs, DVDs, TV sets, sound systems, and a chauffeur whose goal for the day is to make you feel delighted!

A Brentwood wedding chauffeur has had a minimum of thirty hours of training and hands-on driving with Brent personally, before he is allowed to chauffeur a Brentwood Limousine. To chauffeur a wedding they must meet many requirements and typically it is the final stage of chauffeur training, after proving credibility for at least six months while handling less stressful events. When the wedding chauffeur is sent out, he is taught to go with one thing in mind... "How can I create unforgettable, stress-free memories for my bride and groom today?"

Like all wedding vendors, Brent and Marilyn suggest that you book as far in advance as possible if you want to be assured of getting the limousine, LimoBus, or excursion that you want. Saturdays in prime wedding season are in high-demand for the limo business. It is not uncommon to book six months to one year in advance. But always give them a call. You just never know if there was a last minute cancellation.

Packages...

Brentwood Livery offers five hour, all day and post reception/honeymoon packages at various price levels. They understand that their packages won't fit everyone's wedding day, so contact Brentwood to take advantage of their wedding specialist's knowledge in choosing a package that is right for your day.

If your wedding is in the off-season between November and April, there is up to 20% price reductions and other packages are available. Remember to add a suggested 15% gratuity, and taxes also apply. All prices are subject to change and should be verified by Brentwood Livery. Brentwood accepts cash, cheque or credit card for payment.

To give you an idea of pricing (though these rates are subject to errors, changes or ommissions):

Sedan: 4 passengers for 5 hours is $410
Stretch: 8 passengers for 5 hours is $825; all day costs $1025
SUV: 12 to 14 passengers for 5 hours is $1295; all day costs $1595
LimoBus: 14 to 20 passengers for 5 hours is $1395; all days costs $1695
Limbusine: 20 to 30 passengers for 5 hours is $1595; all day costs $1895

A few of The Ring's favourite things...

For the boys...Brentwood Livery suggests a sporting event for your bachelor party - they can take you to Toronto, Buffalo, Detroit and beyond! Contact them for more details and options.

In other words...

"It was great having the LimoBus at our disposal for the whole day!... Our entire wedding party was impressed with both the bus and all of the amenities it offered as well as the SUPER driver, Brent, who was just great with everyone. Patient, smiling and professional. He helped with my dress numerous times and even instructed my brother (who, by the way, managed to leave his shoe print on my train)... It was a relief to see Brent's smiling face at 1:30 am... We did not have to worry about any member of our wedding party driving after consuming alcohol or getting lost in unfamiliar territory..." - Heather & Bruce

"Our driver treated us so well we felt like royalty." - Jess & Scott

"We wanted to thank you for your exemplary service on our wedding day. Our limo driver was so helpful and has such a great personality, which made our day even more memorable." - Shannon & Phil

"... our driver was polite, kind and courteous and [he] added a special touch to the hustle and bustle of 'morning of' preparations... [We] appreciated the exceptional service!" - Luanne & Paul

There are no shortage of people who have excellent things to say about Brentwood Livery. We'd heard from both brides and other experts in town that Brentwood was a call we needed to make. When we finally met Brent and Marilyn Ferguson, we could tell that everything about them and their dedication to their business, was genuine. With Brentwood Livery, you get the distinct feeling of being taken care of and they truly care about you, your guests and your wedding day.

Celebrating their twentieth anniversary this year, and with the enthusiastic owners and team of drivers, and the red carpet service they give their brides, we're not surprised that Brentwood has built up a long-standing reputation in the community. Let us tell you more...

A family business

Brentwood Livery is a family owned and run business that has been in operation since 1990. It was originally opened by Marilyn Ferguson and her husband, David, who sadly passed away in 2007 (click here for a tribute to David). Their son, Brent, has been a big part of the company from the beginning before officially becoming an owner. Brent admits that he has worked in this family business for as long as he can remember.

Brentwood Livery is one of the largest limousine companies found here in K-W and (unlike many large companies) is equally as personable. Brent and Marilyn always greet you with a smile and Marilyn’s helpful nature means that you're always in good hands. Brent is dedicated to continuing Brentwood's long-time policy of offering personal service to every client that calls in, making their clients feel like they're in good hands.

People go into business for many reasons. Many, simply for money. Others, for the work itself. No matter how many times they chauffeur people around, it's obvious to us that Brent, Marilyn and their team are people who genuinely enjoy their work – and are happy to do it.

The fleet

The Brentwood fleet includes a variety of vehicles including six, eight and ten passenger limousines, a LimoBus, and a brand new twelve passenger Excursion stretch, all custom designed by a top limousine manufacturer in North America with comfort and extravagance in mind. Brentwood's vehicles are used for a variety of events such as proms, corporate events, Christmas parties, anniversaries, concert trips, stag and doe parties, and of course, weddings.

Couples deserve more than just a nice ride...

After being involved in the limousine business for so long, the Ferguson family decided that the only way to do the service right was to do it for themselves. That's when Brentwood Livery was born. "Our unforgettable service cannot be found anywhere else," says Brent. "No one does weddings the way we do. We provide old-fashioned chauffeur service with white gloves, tuxedo suits and champagne."

There are several sweet surprises that Brentwood uses to spoil couples on their wedding day, too, but they guard their surprises so you have something to look forward to. Marilyn says that "... the personal effort and extra treats that we give our couples mean so much more when they are unexpected." Brentwood's motto is that they include ‘all the little extras’. But, you'll just have to hire them yourself to find out what these extras are.

Brides who hire Brentwood, do so for three main reasons - their immaculate cars, their attention to detail, and their personal touch. Anyone who has ever taken a ride in a Brentwood limousine will tell you that the car itself and the person driving it both made them feel like royalty.

Going that extra mile

We always love hearing stories about how companies go above and beyond what's expected of them. Brent told us a story of a wedding that Brentwood chauffered for where a photo session was taking such a long time that the children in attendance had started to get rowdy. Brentwood's chauffeur asked the parents for permission to take the crew of little ones to Dairy Queen for kiddy cones to occupy their time while their parents finished up. How many companies can you think of that would do that?

A sleek, four-wheeled getaway

Many of the weddings that Brentwood handles, involve accompanying the bridal party and groomsmen throughout the entire wedding day. Brides seem to use their limos for privacy - one bride used her limo to change into her going-away outfit during the reception. Another found herself and her seamstress using a limo bus to do a last minute alteration on a stitch that popped at the worst possible time.

The cars often provide refuge from the crowd, a chance to grab a bite to eat after starving through a two hour photo session, a place to have the first husband and wife champagne toast, and most of all, a place to just take a breath on a busy, emotional day. Whatever you need it for, Brentwood isn't just there to drive you around, they're there to make sure you're happy.

Details and decorations

Vehicle decorations on any of Brentwood's vehicles could include 'Just Married' hearts, pom poms on the car, and a red carpet. The cars are impeccable and have new bodies with elegant lighting, flat screen LCDs, DVDs, TV sets, sound systems, and a chauffeur whose goal for the day is to make you feel delighted!

A Brentwood wedding chauffeur has had a minimum of thirty hours of training and hands-on driving with Brent personally, before he is allowed to chauffeur a Brentwood Limousine. To chauffeur a wedding they must meet many requirements and typically it is the final stage of chauffeur training, after proving credibility for at least six months while handling less stressful events. When the wedding chauffeur is sent out, he is taught to go with one thing in mind... "How can I create unforgettable, stress-free memories for my bride and groom today?"

Like all wedding vendors, Brent and Marilyn suggest that you book as far in advance as possible if you want to be assured of getting the limousine, LimoBus, or excursion that you want. Saturdays in prime wedding season are in high-demand for the limo business. It is not uncommon to book six months to one year in advance. But always give them a call. You just never know if there was a last minute cancellation.

Packages...

Brentwood Livery offers five hour, all day and post reception/honeymoon packages at various price levels. They understand that their packages won't fit everyone's wedding day, so contact Brentwood to take advantage of their wedding specialist's knowledge in choosing a package that is right for your day.

If your wedding is in the off-season between November and April, there is up to 20% price reductions and other packages are available. Remember to add a suggested 15% gratuity, and taxes also apply. All prices are subject to change and should be verified by Brentwood Livery. Brentwood accepts cash, cheque or credit card for payment.

To give you an idea of pricing (though these rates are subject to errors, changes or ommissions):

Sedan: 4 passengers for 5 hours is $410
Stretch: 8 passengers for 5 hours is $825; all day costs $1025
SUV: 12 to 14 passengers for 5 hours is $1295; all day costs $1595
LimoBus: 14 to 20 passengers for 5 hours is $1395; all days costs $1695
Limbusine: 20 to 30 passengers for 5 hours is $1595; all day costs $1895

A few of The Ring's favourite things...

For the boys...Brentwood Livery suggests a sporting event for your bachelor party - they can take you to Toronto, Buffalo, Detroit and beyond! Contact them for more details and options.

In other words...

"It was great having the LimoBus at our disposal for the whole day!... Our entire wedding party was impressed with both the bus and all of the amenities it offered as well as the SUPER driver, Brent, who was just great with everyone. Patient, smiling and professional. He helped with my dress numerous times and even instructed my brother (who, by the way, managed to leave his shoe print on my train)... It was a relief to see Brent's smiling face at 1:30 am... We did not have to worry about any member of our wedding party driving after consuming alcohol or getting lost in unfamiliar territory..." - Heather & Bruce

"Our driver treated us so well we felt like royalty." - Jess & Scott

"We wanted to thank you for your exemplary service on our wedding day. Our limo driver was so helpful and has such a great personality, which made our day even more memorable." - Shannon & Phil

"... our driver was polite, kind and courteous and [he] added a special touch to the hustle and bustle of 'morning of' preparations... [We] appreciated the exceptional service!" - Luanne & Paul

Booking your ride in style

The best way to find out more information is by contacting Brent or Marilyn Ferguson or their staff at 519-741-5700. They will be happy to quote you over the phone or set up an appointment to meet. You can also visit them at www.brentwoodlivery.ca.

Good to know: Prices are all approximate and are subject to change and verification by authorized staff and management of Brentwood Livery. Please contact Brent or Marilyn Ferguson at 519-741-5700 with any questions or concerns regarding the photos seen above.

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Average user rating from: 3 user(s)

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5.0   (3)
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Awesome!

Bride-Savvy Score:
 
5.0
Kristen (rainstar) Reviewed by Kristen (rainstar)
September 20, 2010
Top 50 Reviewer
1 of 1 people found the following review helpful

Our experience with Brentwood was nothing short of spectacular. Our wedding party is still raving about the service that was provided. The limobus was a little bit of luxury that made the day even more special. Our chauffeurs, George & Brent, were phenominal. We knew Brent wouldn't miss this for the world! George welcomed the wedding party with Irish Whiskey, that in its self no one will ever forget! They even came around, serving cheese and crackers and champagne and made sure that Philip and I were pampered, asking us if we needed anything throughout the photo process. George even got his own photo op holding onto my bouquet. George had some 'colourful' people on board his bus that day, but he was always professional, kind, and kept his great sense of humour throughout the day - Even with the minor mishap of the limo not starting after the ceremony!
Thank you for your wonderful service - we will be recommending your company whenever we can. If we ever have a need for transportation in the future, we will be calling you right away! We will definately miss you guys!

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Polished and Professional

Bride-Savvy Score:
 
5.0
La Crème Reviewed by La Crème
January 22, 2010
Top 10 Reviewer
0 of 0 people found the following review helpful

We met with Brent to discuss the transportation for an upcoming wedding and I was so impressed with his sensitivity to what the Bride wanted and his very polished, professional presentation. His limos are gorgeous and SO impressive !!

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5.0
Heather Reviewed by Heather
August 31, 2009
Top 50 Reviewer
0 of 0 people found the following review helpful

Brentwood was PERFECT!!! They promised us the best service and they absolutely delivered. Our driver, Mark, was incredible. He even fluffed my train for me just before I headed down the aisle, a detail I hadn't thought of and there was no one there to do it. I small detail, but one I will always appreciate. All of the little extras that Brentwood did were really appreciated by the entire wedding party. We enjoyed every moment we spent in the limo on our wedding day. Our families are still raving about the excellent service we received from Brentwood for our wedding. Every detail was looked after, we arrived on time and stress free to each location. Extremely professional, courteous and worth every penny. ~Heather and Gord~ June 6, 2009

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